Cautionary Statement

We at INDIA HERITAGE WALKS (UNIT OF CITY EXPLORERS PRIVATE LIMITED) take our brand identity very seriously and are committed to providing our customers with the best possible experience. It has come to our attention that there may be individuals or entities attempting to use our company name or similar word marks for fraudulent or deceptive purposes.

We want to make it clear that any use of our name, logo, word-marks, or other branding elements without our permission is strictly prohibited. We have taken legal measures to protect our intellectual property, and we will not hesitate to take further legal action against anyone who infringes on our rights.

If you come across any individual or entity using our name or similar word marks without our permission, we encourage you to report it to us immediately. Please send an EMAIL: help@cityexplorers.in  or call us  PHONE: +91 989 969 2790 with details of the infringement and any relevant information that you may have.

We appreciate your support in helping us protect our brand identity and ensuring that our customers receive the best possible service. Thank you for choosing INDIA HERITAGE WALKS for your travel, discovery and exploration needs, and we look forward to continuing to serve you with excellence.

Sincerely,

INDIA HERITAGE WALKS (UNIT OF CITY EXPLORERS PRIVATE LIMITED)

Terms & Conditions – INDIA HERITAGE WALKS® – IHW®

USER’S RESPONSIBILITY OF COGNIZANCE OF THIS AGREEMENT

This website is published and maintained by INDIA HERITAGE WALKS® – IHW® (A unit of City Explorers Pvt Ltd) a company incorporated and existing in accordance with the laws of India. This page sets forth the terms and conditions under which INDIA HERITAGE WALKS® – IHW® provides the information on this Website, as well as the terms and conditions governing your use of this site. The Users availing services from INDIA HERITAGE WALKS® – IHW® shall be a natural or legal person and deemed to have read, understood and expressly accepted the terms and conditions of the agreement, which alone shall govern the desired transaction or provision of such service by INDIA HERITAGE WALKS® – IHW® for all purposes, and shall be binding on the user. All rights and liabilities of the User with respect to any services to be provided by INDIA HERITAGE WALKS® – IHW® shall be restricted to the scope of this agreement. If you do not accept these terms and conditions, do not continue to use or access this site, or order any searches.

In addition to this agreement, there are certain terms of service (TOS) specific to the services rendered/products provided by INDIA HERITAGE WALKS® – IHW® like the tickets, MICE, bus, rail, holiday packages, etc. Such TOS will be provided / updated by INDIA HERITAGE WALKS® – IHW™ which shall be deemed to be a part of this Agreement and in the event of conflict between such TOS and this agreement, the terms of this agreement shall prevail. The user shall be required to read and accept the relevant TOS for the service/ product availed by the user.

Additionally, the Service Provider itself may provide terms and guidelines that govern particular features, offers or the operating rules and policies applicable to each Service (for example, flights, hotel reservation, Packages , etc). The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the services provided with whom User elects to deal, including terms and conditions set forth in a Service Providers’ fare rules, contract of carriage or other rules.

INDIA HERITAGE WALKS® – IHW®’s Services are offered to the User Conditional on acceptance without modification of all the terms, conditions and notices contained in the agreement and the TOS, as may be applicable from time to time. For the removal of doubts, it is clarified that availing of the services by the User constitutes an acknowledgement and acceptance by the User of the Agreement and the TOS. If the User does not agree with any part of such terms, conditions and notices, the User must not avail INDIA HERITAGE WALKS® – IHW™’s Services.

In the event that any of the terms, conditions and notices contained herein conflict with the Additional Terms and guidelines contained within any other INDIA HERITAGE WALKS® – IHW® Document, then these terms shall be applicable.

SITE AND ITS CONTENTS

This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

As long as you comply with the terms of these Terms and Conditions of Use, INDIA HERITAGE WALKS® – IHW® grants you a non–exclusive, non–transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You shall not make reservation in the name of fictitious person(s). You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site. You agree that you shall not take any action that imposes a burden or load on our infrastructure that INDIA HERITAGE WALKS® – IHW® deems in its sole discretion to be unreasonable or disproportionate to the benefits INDIA HERITAGE WALKS® – IHW® obtains from your use of the site. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage acts or omissions that would amount to a criminal offense or attempt to commit a criminal offense, or give rise to civil liability, or otherwise violate any law. In addition, you are prohibited from posting or transmitting any information which (a) infringes the rights of others or violates their privacy or publicity rights, (b) is protected by patent, copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (c) contains a virus, bug, worm or other harmful item or program that may damage, detrimentally interfere with, surreptitiously intercept and/or expropriate any system, data or important information, (d) create any liability for us or cause us to lose (fully or partially) the services of our ISPs or other suppliers, or (e) is used to unlawfully collude against another person in restraint of trade or competition. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this site.

OWNERSHIP

All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the “Content”), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content.

There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by INDIA HERITAGE WALKS® – IHW® or otherwise. By displaying them on this Site, INDIA HERITAGE WALKS® – IHW® is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

You may download such copy/copies of the Content to be used only by you, to help you make the purchase decision on products and services offered by INDIA HERITAGE WALKS® – IHW®. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.

INDIA HERITAGE WALKS® – IHW® RIGHTS

If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by INDIA HERITAGE WALKS® – IHW®, as non–confidential.

USER AGREEMENT

You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way INDIA HERITAGE WALKS® – IHW® uses such material.

Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by INDIA HERITAGE WALKS® – IHW™ anywhere in the world, in any medium, forever.

TRANSMITTED MATERIAL

Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to INDIA HERITAGE WALKS® – IHW® does not cause INDIA HERITAGE WALKS® – IHW® to have any special responsibility to you.

The copyright in the contents of this website belong to INDIA HERITAGE WALKS® – IHW® (A unit of City Explorers Pvt Ltd). Accordingly, INDIA HERITAGE WALKS® – IHW® reserves all rights. Copying of part or all the contents of this website without permission of INDIA HERITAGE WALKS® – IHW® is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.

PROMOTIONS / OFFERS / SCHEMES / CONTESTS

Please note that in case of special offers, promotions or schemes additional terms and conditions of these offers, promotions, schemes or contests will be applicable in addition to these terms and conditions. You might have to adhere to the payment schedule prescribed under such offers, promotions, schemes or contests in order to be eligible to avail benefits under such offers, promotions, schemes or contests. If you fail to make the payment by the due date and/or do not comply with all the terms and conditions of the offer, promotion, scheme or contest you would not be entitled to receive the benefit under such offer, promotion, scheme or contest. The Promotions / Offers / Schemes / Contests can also be discounted at any time without giving any specific notice

Cookie Policy:

India Heritage Walks® (A unit of City Explorers Pvt Ltd) respects your privacy and is committed to safeguard the security of your personal data. We respect your need to understand how information is being collected, used, disclosed, transferred and stored. Thus, we have developed below Cookie policy to familiarize you with our practices. We advise you to carefully read this policy together with our Website privacy policy.

  1. Purpose
    India Heritage Walks® (A unit of City Explorers Pvt Ltd) uses cookies and other technologies to enhance your experience when you use our website. To that effect, we have developed the below cookie policy to familiarize you with our practices.
  1. Scope
    This policy is applicable to all individuals who visit our website and to all information collected by means of the cookies.
  1. What is a Cookie?
    Cookies are a feature of web browser software that allows web servers to temporarily store information within your browser. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, and for similar activities. Cookies are sent to the originating website on subsequent visit or to another website that recognizes the specific cookie. Most Web browsers automatically accept cookies. Cookies allow websites to recognize the device through which the website is accessed. Cookies can be used to store your preferences and past actions which can further be used to provide specific functionalities or options suited to your preferences, thus improving your website experience. Cookies cannot access any other information on your computer. Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control and delete how and whether cookies will be accepted by your browser. You can also edit your browser options to choose not to receive cookies in the future.
  1. Types of cookies
    There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:

    1. First party cookies are cookies that are stored by the website you are visiting, while third party cookies are stored by a website other than the one you are visiting.
      Please note that we do not control the collection or further use of your data by third parties.
    2. Necessary cookies are necessary to allow the technical operation of a website (e.g., they enable you to move around on a website and to use its features).
    3. Performance cookies collect data on the performance of a website such as the number of visitors, the time spent on the website and error messages.
    4. Functionality cookies increase the usability of a website by remembering your choices (e.g. language, region, login, and so on).
    5. Targeting/advertising cookies enable a website to send you personalized advertising.
    6. Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file.
  1. Information collected and our purpose for using cookies and other technologies
    In order to help us maintain and improve our service to you, India Heritage Walks® (A unit of City Explorers Pvt Ltd) website, online services, applications, and advertisements may use ‘cookies’ to collect information related to your use of the website. Cookies may also be used to carry out transactions and disabling them may affect the functionality of this website.

    1. India Heritage Walks® (A unit of City Explorers Pvt Ltd) and its partners may use cookies or other technologies to record anonymous, non-personal information (not including your name, address email address or telephone number) about your visits to this and other websites in order to measure advertising effectiveness.
    2. We may also collect non-personal information about your visit to our website, based on your browsing (click stream) activities. This information may include but is not limited to the pages browsed and products and services viewed or booked. This helps us to better manage and develop our offers and to provide you with better products and services tailored to your individual interests and needs. We may use this information to measure the entry and exit points of visitors to the website and respective numbers of visitors to various pages and sections of the website and details of searches performed. We may also use this information to measure the usage of advertising banners, other click through from the website.
    3. As is true of most we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyse trends, to administer the website, to learn about user behaviour on the website, and to gather demographic information about our user base as a whole. India Heritage Walks® (A unit of City Explorers Pvt Ltd) may use this information in our marketing and advertising services.
    4. In some of our email messages, we use a “click-through URL” linked to content on the India Heritage Walks® (A unit of City Explorers Pvt Ltd) website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
    5. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
  1. Analytics Tools
    We use various analytics tools and third party technologies including Google Analytics to collect and analyze cookies. We have contractual relationship with these third party analytics companies, who collect this information. They may combine this information with other information that they already have independently collected from other websites. Many of these companies collect and use information under their own privacy policies.
  1. Controlling cookies
    Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. If you do not want to receive cookies, most browsers allow you to control cookies through their setting preferences. Disabling cookies may impact your experience on our website. If you use different devices to access our website, you will need to ensure that each browser of each device is set to your cookie preference.To learn more about cookies and how to disable them,please visit http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html
  1. Changes to the policy
    We reserve the right to update or change this policy at any time, and we will provide you with the updated policy when we make any substantial updates at the earliest either through email or by providing a prominent policy of change on the website. You should check the policy periodically. Your continued use of the website after we post any modifications to the policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.